MacBook, MacBook Air, MacBook Pro, iMac, Mac mini and Mac Studio repair in Charlotte, including Mac logic-board diagnostics and board-level micro-soldering. Drop your Mac off at the shop, or mail it in from anywhere.
Diagnostic $75–$150, waived with hardware repair. You get a quote before any work begins.
Our shop is at 1721 Sardis Rd N, Suite 7A, Charlotte, NC 28270.
What can actually be replaced or repaired differs by model and year. On many current Macs the storage and memory are soldered to the logic board, so an upgrade that is routine on an older machine is not possible on a newer one. We confirm what applies to your specific model during the diagnostic instead of assuming it carries over.
You do not have to be local. We accept mail-in repairs for every repair category we offer — MacBook, MacBook Air and MacBook Pro, iMac, Mac mini, Mac Studio, Mac logic-board repair and board-level micro-soldering included.
Start with the mail-in repair form. It collects your contact details, the model and a description of the fault, so the Mac is identified and expected when it arrives. The same diagnostic and quote process applies: $75-$150 for the diagnostic, waived when you go ahead with a hardware repair, and a quote before any repair work starts. Call or text us first if you would rather describe the fault before shipping.
These are the faults we see most often. None of this replaces a diagnostic — the point is to help you describe the problem accurately and to show which faults need board-level work.
The Mac shows nothing on a known-good charger: no chime, no fan, no display, no charging light. On a MacBook this often sits in the power circuitry on the logic board rather than in the battery itself, which is why replacing the battery does not always resolve it.
A cracked panel, backlight that stays dark while the machine is clearly running, lines or bands across the image, or an external monitor that works when the built-in display does not. The last case matters: it separates a panel or backlight fault from a graphics or board-level fault, and they are different repairs.
Liquid damage is progressive. Corrosion continues after the spill and can spread across the board even when the Mac still switches on, so the useful step is assessment rather than waiting to see whether it settles down. Power the machine off and bring it in rather than retrying it repeatedly.
Shorts, failed power rails, damaged charging circuitry and lifted or damaged components. These are component-level problems on the board, which is the work a parts-swap-only shop normally declines and refers out.
A Mac that will not boot is not the same as a Mac that has lost its data. On modern Macs the two questions are tightly linked, because the storage is tied to the machine it was made in — see the note on Apple-silicon and T2 Macs below.
USB-C and MagSafe charging ports, and other board-mounted connectors, take mechanical stress and can fail or tear away from the board. Where the connector is soldered to the logic board, the repair is a board-level one rather than a module replacement.
On Macs with Apple silicon or the T2 chip, the internal storage is encrypted and tied to that particular machine. Apple’s own security documentation puts it plainly: if the internal SSD storage is physically moved from one device to another, the files are inaccessible.
The practical consequence is worth understanding before you decide what to do with a Mac that will not boot. On these models you generally cannot pull the drive and read it in an enclosure the way you could with an older machine. Recovering the data usually means getting the original logic board working again — which is exactly why board-level repair is not just a cheaper alternative to a board swap on a Mac, but sometimes the only route to the data at all.
If the data matters more than the machine, say so when you call, so we can take that into account.
Source: Apple Platform Security, “The Secure Enclave”.
Call 704-246-7642, text 980-888-5300, or bring the Mac in. The model and what happened immediately before the fault are the two most useful things you can tell us.
We establish what has actually failed rather than replacing parts to find out. The diagnostic is $75–$150 depending on the work involved, and it is waived if you go ahead with a hardware repair.
You get the cost for the actual fault, and where there is a choice — board-level repair, module replacement, or replacement of the machine — you hear the options and decide.
Parts installed carry a 14-day limited warranty covering the parts themselves against manufacturing defects or failure under normal use — not accidental or liquid damage, drops or similar.
Professional repair service in Charlotte, NC • Diagnostic $75–$150, waived with hardware repair
Yes. We repair MacBook, MacBook Air, MacBook Pro, iMac, Mac mini and Mac Studio, including Mac logic-board diagnostics and board-level repair. Bring the machine to our Charlotte shop at 1721 Sardis Rd N, Suite 7A, or mail it in using our mail-in repair form. You can also call or text us to describe the fault first.
Yes. We accept mail-in repairs for every repair category we offer, including MacBook, MacBook Air, MacBook Pro, iMac, Mac mini and Mac Studio, Mac logic-board repair and board-level micro-soldering. Start with our mail-in repair form, which collects the device details and the fault description so we know what is coming. If you would rather talk it through first, call or text us before you ship.
Diagnostics are $75-$150 depending on the work involved, and the diagnostic fee is waived when you go ahead with a hardware repair. You get a detailed quote before any repair work begins.
Board-level repair means repairing the logic board itself — the power circuitry, a failed component, a damaged charging port — rather than replacing the whole board. It is the appropriate route when the fault is on the board and a replacement board is expensive or unavailable, and it is also the route that can keep the original storage with the machine. It is not appropriate for every fault: some failures are better addressed by replacing a module, and some boards are too extensively damaged to be worth repairing. We tell you which case yours is after the diagnostic.
It depends on the machine. On Macs with Apple silicon or the T2 chip, the internal storage is cryptographically tied to that specific Mac. Apple states that if the internal SSD storage is physically moved from one device to another, the files are inaccessible. In practice that means the data on those models is generally reachable only by getting the original board working again, which is one reason board-level repair matters on Macs. Bring it in and we will tell you what is realistic for your model before you commit to anything.
That is a cost-and-value question, and it is yours to make — our part is to give you the information. After the diagnostic you get a quote for the actual fault, so you can weigh it against the machine's age, its condition otherwise, and what a replacement would cost you. Note that replacing the machine does not by itself recover the data on it.
No, and this is worth knowing before you plan around a repair. What can be replaced or repaired varies by model and year — on many current Macs the storage and memory are soldered to the logic board and are not user-upgradeable, and the internal layout differs substantially between a MacBook Air, an iMac and a Mac Studio. We confirm what applies to your specific model during the diagnostic rather than assuming.
We provide a 14-day limited warranty on all parts installed, covering only the parts themselves. It covers manufacturing defects or faulty parts that fail under normal use. It does not cover accidental damage, liquid damage, drops or similar incidents.
Call 704-246-7642 or text 980-888-5300 and describe what the Mac is doing, bring it to the shop at 1721 Sardis Rd N, Suite 7A, Charlotte, NC 28270, or fill in the mail-in repair form if you would rather ship it. We are open Monday to Friday 9AM-6PM and Saturday 11AM-4PM. If you can tell us the model and what happened before the fault appeared, that usually shortens the diagnostic.
All work is carried out at our Charlotte shop on Sardis Rd N. These pages cover what getting here looks like from each area, including drop-off and pickup-and-delivery options.