Optional Remote Helpfor Returning Clients
We only offer secure remote support to existing, verified customers by appointment. Our main services are performed in-shop or on-site in the Charlotte area.
As a convenience for our established customers, we offer limited remote assistance by appointment only. New customers must first visit our Charlotte shop for in-person service.
Need Computer Help?
Visit our Charlotte location first
Our Main Services - In-Shop & On-Site
Professional computer repair services at our Charlotte location and throughout the local area
In-Shop Repair
Visit our Charlotte location for comprehensive computer repair and diagnostics.
- • Walk-in diagnostics
- • Same-day service
- • All repair types
On-Site Service
We come to you for business and residential service in the Charlotte area.
- • Charlotte metro area
- • Business IT support
- • Network setup
Mail-In Repairs
Can't visit our shop? Ship your device using our secure mail-in form.
- • Secure shipping
- • Professional service
- • Nationwide available
Limited Remote Assistance for Returning Clients
Available only to established customers by appointment
Eligibility Requirements
Remote assistance is only available to customers who have previously used our in-shop services
Requirements
- Previous in-shop service
- Verified customer account
- Appointment scheduled
Limited Scope
- Minor software issues only
- Follow-up support
- Configuration assistance
Need Computer Repair?
Professional repair service in Charlotte, NC • Visit Our Charlotte Shop
Remote Assistance FAQ
Common questions about our repair services
Visit Our Charlotte Location
Professional computer repair services at our convenient Sardis Road location
KorTech Service
1721 Sardis Rd N, Suite 7A, Charlotte, NC 28270
Mon-Fri: 9AM-6PM, Sat: 11AM-4PM
Service Areas:
Charlotte, Matthews, Mint Hill, Pineville, Ballantyne, and surrounding areas
Walk-In Welcome!
No appointment needed for diagnostics and most repairs. Same-day service available.
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