Local Charlotte Computer Repair Shop

Optional Remote Helpfor Returning Clients

IMPORTANT NOTICE:

We only offer secure remote support to existing, verified customers by appointment. Our main services are performed in-shop or on-site in the Charlotte area.

As a convenience for our established customers, we offer limited remote assistance by appointment only. New customers must first visit our Charlotte shop for in-person service.

Visit Our Shop: 704-246-7642 Schedule In-Shop Visit

Walk-In Welcome

Ask About Same-Day Service

Local Charlotte Shop

Need Computer Help?

Visit our Charlotte location first

Main Services

In-Shop & On-Site

Walk-in diagnostics

In-shop repairs

On-site service

Mail-in repairs

Our Main Services - In-Shop & On-Site

Professional computer repair services at our Charlotte location and throughout the local area

In-Shop Repair

Visit our Charlotte location for comprehensive computer repair and diagnostics.

• Walk-in diagnostics
• Same-day service on eligible repairs
• All repair types

On-Site Service

We come to you for business and residential service in the Charlotte area.

• Charlotte metro area
• Business IT support
• Network setup

Mail-In Repairs

Can't visit our shop? Ship your device using our secure mail-in form.

• Secure shipping
• Professional service
• Nationwide available

Limited Remote Assistance for Returning Clients

Available only to established customers by appointment

Eligibility Requirements

Remote assistance is only available to customers who have previously used our in-shop services

Requirements

Previous in-shop service
Verified customer account
Appointment scheduled

Limited Scope

Minor software issues only
Follow-up support
Configuration assistance

Walk-In Service Available

Need Computer Repair?

Professional repair service in Charlotte, NC • Visit Our Charlotte Shop

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Remote Assistance FAQ

Common questions about our repair services

We only provide remote assistance to existing, verified customers who have previously used our in-shop services. This is offered by appointment only as a convenience for our established clients.

No, our main services are performed in-shop at our Charlotte location or on-site in the local area. Remote assistance is a limited service we offer only to returning customers for minor software issues.

You must first visit our Charlotte shop for an in-person service. After establishing a customer relationship, we may offer remote assistance for future minor software issues by appointment.

Only minor software configuration issues for verified returning customers. Hardware problems, virus removal, and major repairs require in-shop or on-site service.

No, we do not offer general remote tech support services. We are a local computer repair shop serving Charlotte and surrounding areas with in-shop and on-site services.

Visit Our Charlotte Location

Professional computer repair services at our convenient Sardis Road location

KorTech Service

1721 Sardis Rd N, Suite 7A, Charlotte, NC 28270

Mon-Fri: 9AM-6PM, Sat: 11AM-4PM

Service Areas:

Charlotte, Matthews, Mint Hill, Pineville, Ballantyne, and surrounding areas

Walk-In Welcome!

No appointment needed for diagnostics and most repairs. Same-day service available.

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