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Union County Seat | Served From Our Charlotte Shop

Computer RepairMonroe, NC

Monroe Community: Monroe is the Union County seat, and it sits southeast of our Charlotte shop along the US-74 corridor. That makes drop-off practical for anyone already heading toward Charlotte, and as the county seat Monroe has the offices, practices, and small businesses whose workstations and networks we handle alongside home machines.

When a workstation goes down in a Monroe office or a drive stops mounting, the useful questions are what failed, what is recoverable, and how long you are without the machine. We diagnose first and quote before the work starts, whether you drop off in Charlotte or ask about pickup and delivery.

Ask About Same-Day Service
Diagnostic Fee Waived With Hardware Repair
Pickup & Delivery

Working With Us From Monroe

An independent Charlotte repair shop, operating since 1998, that covers Union County

Two Ways In

Drop off at the Charlotte shop if US-74 already fits your route, or ask about pickup and delivery when nobody can spare the trip

Built for Small Offices

No contract or minimum machine count. Send in one workstation, or have us look at the network it sits on

4.8★ Google Rating

Our overall Google rating across everyone the Charlotte shop serves

Monroe Computer Repair FAQ

What Monroe offices and households usually want to know before sending a machine in

Our Monroe office has one machine down. Can we send just that one in?

Yes. There is no minimum and no contract required, so a single workstation is fine. Call or text a description of the symptoms first and we can tell you whether it sounds like a part, a drive, or a software issue before the machine leaves your office.

A drive failed and the files were not backed up. What happens next?

Bring or send the drive in and stop using it, since continued power-on can make recovery harder. We evaluate the drive, tell you what looks recoverable and what does not, and quote before any recovery work starts. If it turns out to be a hardware fault we can also address, the diagnostic fee is waived with hardware repair.

Is it worth driving from Monroe to your Charlotte shop, or should we arrange pickup?

Monroe sits southeast of our Charlotte shop along the US-74 corridor, so if someone is already heading toward Charlotte, dropping the machine off is straightforward. If nobody can make the trip, ask about pickup and delivery. We are at 1721 Sardis Rd N, Suite 7A, Charlotte, and open Mon-Fri 9AM-6PM and Sat 11AM-4PM.

How long will our machine be out of service?

It depends on what is wrong and whether parts are needed, so we give you a timeframe once we have diagnosed it rather than guessing up front. If downtime is the pressing concern, contact us early in the day to ask about same-day availability, and tell us which files or applications matter most so we can prioritize.

Machine Down in Monroe?

Describe the symptoms by call or text and we will tell you what the next step looks like

KorTech Service

1721 Sardis Rd N, Suite 7A, Charlotte, NC 28270

Our only location. Monroe is southeast via the US-74 corridor

Hours: Mon-Fri 9AM-6PM, Sat 11AM-4PM

Ask about pickup and delivery if the drive does not fit your day