Mail-In Repair Service

Mail-In Repair Form — Charlotte, NC

Complete this form, print it, and include it with your device when shipping to us

Request a Quote

Use this form to request a quote for any of our services. You can also use it as a shipping form if you're mailing in your device for repair.

Mail-In Repair Form

Please complete this form with accurate information about your device and the issues you're experiencing. After submission, you'll be able to print the form to include with your device shipment.

1Customer Information

Full Name *

Email Address *

Phone Number *

Street Address

City

State

ZIP Code

2Device Information

Device Type *

Brand

Model

Serial Number

Device Password

We need this to access your device for diagnostics. If you're not comfortable sharing, you can create a temporary admin account. This information stays in your browser only for printing this form — it is never transmitted or stored on our servers.

3Problem Description

Describe the issue with your device *

Include when the problem started, any error messages, and what you've already tried to fix it.

4Preparation Checklist

I have backed up all important data from my device

KorTech Service is not responsible for any data loss during the repair process.

I have removed all accessories (SD cards, cases, etc.)

Unless they need repair as well, please remove all accessories before shipping.

I agree to the Terms and Conditions

By checking this box, you acknowledge that you have read and agree to our terms and conditions.

Shipping Instructions

After submitting this form, please print it and include it with your device when shipping to:

KorTech Service

1721 Sardis Rd N, Suite 7A

Charlotte, NC 28270

We recommend using a trackable shipping method and properly packaging your device to prevent damage during transit.

Need Help?

If you have any questions about shipping your device or the repair process, please don't hesitate to contact us:

Call Us

704-246-7642

Text Us

980-888-5300

Email Us

info@kortechservice.com